Grange Builders Providers is a family-run business located in Baldoyle, Dublin, serving the community for over 40 years. With a dedicated workforce of over 70 employees, they provide a wide range of products for both home and garden, offering same-day delivery services within Dublin and nationwide parcel and pallet delivery. As a trusted one-step shop for their customers, Grange is committed to providing the best service at affordable prices.
The Challenge
- Limited Delivery Capabilities: Their previous platform didn’t support complex delivery needs, making it difficult to provide accurate shipping costs for both small parcels and large pallet deliveries nationwide.
- Sluggish Website Performance: The website was slow, leading to a suboptimal user experience and limiting the company’s ability to scale its online presence.
- Restricted Promotional Features: Grange faced challenges when trying to effectively run promotions and engage customers through marketing tools on the platform.
- Lack of Support and Future Scalability: Their previous platform offered minimal support, and the platform’s limited scalability was a concern as Grange planned for future growth.
How Uptivity Addressed These Needs
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- Enhanced Delivery Options
With JustSell, each product is assigned a specific weight, enabling the system to calculate precise delivery costs for various shipping needs, whether it’s small parcels or large pallet deliveries across Ireland. This feature opened up nationwide delivery options, ensuring that Grange could provide competitive, tailored delivery pricing to customers regardless of their location. - Improved Website Speed and Performance
By migrating to JustSell, Grange significantly enhanced their website’s speed and overall performance. This boost has made the shopping experience smoother and faster for customers, leading to increased customer satisfaction and more efficient order processing - Reliable Support and Future-Readiness
Uptivity has provided Grange with great customer support, ensuring any technical issues and promptly addressed. Additionally, the platform is designed to be future-proof, with upcoming features like AI integration on the horizon, ensuring Grange can continue to grow and innovate in the e-commerce space.
- Enhanced Delivery Options
Client Testimonial
“Switching to JustSell has been a game-changer for us. The new delivery system allows us to provide accurate shipping costs nationwide, and the website is much faster and more reliable. The support from Uptivity has been fantastic – they’re always there when we need help, and they’re continously working to improve the platform. I’d highly recommend JustSell to anyone looking for a better e-commerce solution.” – Daniel Cosgrave, IT Manager, Grange Builders Providers
Results
- Expanded Nationwide Delivery: The advanced delivery module allows Grange to offer accurate, competitive shipping costs for all types of products, from small parcels to large pallets, expanding their reach across Ireland.
- Enhanced Customer Experience: The faster, more reliable website provides a seamless shopping experience, improving customer satisfaction.
- Strong Support and Future-Proofing: Grange benefits from ongoing support and new features, ensuring they stay ahead of industry trends and continue to grow their e-commerce operations.
Watch the video below to see how JustSell is helping Grange Builders Providers thrive!