Listen to Feedback, Improve Your Services

Listen to feedback, improve your services

Be Heard is a simple and easy to use feedback App that helps your business to:

 

  • Collect feedback from customers
  • Know what your employees think
  • Analyse feedback and realise how to improve

Let your customers Be Heard

  • Ask the questions you want answered and improve your services based on what your customers want.
  • Customers can leave their feedback on their mobiles, tablets, or your physical walk-past feedback pods.
  • With Be Heard’s customised surveys, customer responses can include drop-down answer options and smiley faces, and you can collect contact details for marketing.
Let Your Customers Be Heard
Value Your Staff, Learn What They Think

Value your staff. Learn what they think

 

  • Create customised surveys to find out what your employees think
  • Surveys can be anonymous and confidential
  • Use your findings to help make your staff happier

Collect feedback on-the-go

 

  • Collect information from passers-by using quick surveys such as smiley face screens
  • Find out what needs improving despite your customers being in a rush
  • On-the-go feedback perfect for busy places such as airports, train stations, museums and shopping centres.
Collect Feedback On-The-Go
Share the Good News

Share the good news

  • Share your reviews directly through Be Heard
  • We can collect your customers’ reviews and publish them directly onto your website or social media
  • Encourage new customers and look trustworthy by being transparent with your feedback

Restaurant reviews made easy

  • Find out if your customers enjoyed their meal, how they found the service and collect their details for marketing
  • Collecting customer feedback is crucial to being able to improve your restaurant, food and service
Restaurant Reviews Made Easy
Collect Feedback on Deliveries

Collect feedback on deliveries

  • Combine Be Heard with our delivery app, Delivity
  • If you are delivering to your customers, receiving feedback on the delivery process is essential for you to make improvements
  • Collect data on anything from drivers, to routes or packaging and understand what makes your customers happy

Smart Workorders

  • Be Heard works well with our Smart Workorders app
  • Learn what your customers think of a service you provided, or a job completed by a contractor
  • Understand what your customers truly want and the best way to provide it for them with Be Heard
Smart Workorders
Data Safety, Privacy and Security

Data safety, privacy and security

  • Industry-Standard Data Security: Encrypted and secure data communication no matter where you access it. Secure Cloud infrastructure, protecting sensitive information and ensuring GDPR compliance.
  • Peace-of-mind Data Safety and High Availability: ISO-certified data centres with 99.9% up-times with regular data backups and disaster recovery to ensure your operations run smoothly around the clock.

Who Can Benefit from Be Heard?

Be Heard works well with these Apps

Check out our keys management demonstration video to see how it works

Getting Started is Easy

 

Ready To Get Started?