Listen to feedback, improve your services
Be Heard is a simple and easy to use feedback App that helps your business to:
- Collect feedback from customers
- Know what your employees think
- Analyse feedback and realise how to improve
Let your customers Be Heard
- Ask the questions you want answered and improve your services based on what your customers want.
- Customers can leave their feedback on their mobiles, tablets, or your physical walk-past feedback pods.
- With Be Heard’s customised surveys, customer responses can include drop-down answer options and smiley faces, and you can collect contact details for marketing.
Value your staff. Learn what they think
- Create customised surveys to find out what your employees think
- Surveys can be anonymous and confidential
- Use your findings to help make your staff happier
Collect feedback on-the-go
- Collect information from passers-by using quick surveys such as smiley face screens
- Find out what needs improving despite your customers being in a rush
- On-the-go feedback perfect for busy places such as airports, train stations, museums and shopping centres.
Share the good news
- Share your reviews directly through Be Heard
- We can collect your customers’ reviews and publish them directly onto your website or social media
- Encourage new customers and look trustworthy by being transparent with your feedback
Restaurant reviews made easy
- Find out if your customers enjoyed their meal, how they found the service and collect their details for marketing
- Collecting customer feedback is crucial to being able to improve your restaurant, food and service
Collect feedback on deliveries
- Combine Be Heard with our delivery app, Delivity
- If you are delivering to your customers, receiving feedback on the delivery process is essential for you to make improvements
- Collect data on anything from drivers, to routes or packaging and understand what makes your customers happy
Smart Workorders
- Be Heard works well with our Smart Workorders app
- Learn what your customers think of a service you provided, or a job completed by a contractor
- Understand what your customers truly want and the best way to provide it for them with Be Heard
Data safety, privacy and security
- Industry-Standard Data Security: Encrypted and secure data communication no matter where you access it. Secure Cloud infrastructure, protecting sensitive information and ensuring GDPR compliance.
- Peace-of-mind Data Safety and High Availability: ISO-certified data centres with 99.9% up-times with regular data backups and disaster recovery to ensure your operations run smoothly around the clock.
Thinking of using 3rd party delivery company to handle your deliveries? See how you can do better delivering direct using Delivity.
- NLower long term costs?
- NNo long wait for delivery drivers?
- NIntegrates with your existing systems?
Delivity can benefit the following
Restaurants, Fast Food & Take Outs
Ecommerce Companies (B2C & D2C)
SuperMarkets, Grocery Stores & Retailers
Health & Pharmaceuticals
Contruction & Building Material Suppliers
Wholesalers & Distributors
Check out our keys management demonstration video to see how it works
Deliveries Made Easy
Delivity can help you deliver direct to your customers. Organising your deliveries and keeping you customers informed. Your drivers know exactly what to deliver to whom in which order. Saving you costs on your deliveries and improving customer satisfaction.
See how other businesses have benefited from working with Uptivity
Pearl-Continental Hotels
Engineering Director
Uptivity’s MaintainPad CMMS Software has streamlined Asset Management & Maintenance workflows on all properties across the country.
HM Residential Properties
Director
All our rental properties repairs are automated with MaintainPad. No more repair calls and emails. All repair work orders streamlied with contractors App.
IFFCO
Director - International Business Development
MaintainPad helps with keeping track of rotating assets such as bikes, smart delivery boxes. Also, ensuring all repair requests and servicing of each asset is carried out in timely manner.
Pyrocel
Fire & Safety Manager
Tagging all the fire safety assets an maintaining records of fire safety checks agains each type of fire safety equipment for each site. Allocating checks to different engineers and automated reporting to clients.
Ideal Properties
Properties Manager
Keep record of repairs and safety checks. forall our rental properties. Ensuring all reportedwork requests are completed timely and to our client’s satisfaction.
Jacden Group of Companies
Finance Director
Keeping track of all the assets and equipments across the group of companies along with repair history, location and the movement of the assets between sites.
Ultra Kabin
Rental Manager
Managing all the portable cabins as assets to keep track of the allocation to customers along with repair and maintenance records.
Al Hayat Asset Management
Director
Property and Asset Management company using MaintainPad to keep track of all assets, equipment, repair quotes from contractors and billing to their customers and landlords.
North East Care Homes
Care Home Manager
Keeping track of all the equipment and assets and checks for multiple care homes across the group. Ensuring all assets are checked for safety purposes.
Base Furnishings
Director
QR Code based asset and inventory management for furnishing products within warehouse. Keeping track. of the assets being moved and delivered within the business.
Groovy Students Hostels
Director
Keeping track of property repairs reported by students and tenants and timely fixing of the issues. Ensuring all assets are tracked across student hostels in multiple locations.
The Rudd Group
Fleet Manager
Managing vehicle assets across the group using QR codes. Ensuring vehicle checks are performed as per the regulations to ensure company drivers safety.
Sialkot Airport
IT Manager
Capturing feedback on Airport Facilities from passengers to ensure quality of repair and facility services is improved on a regular basis. Automated notifying management of negative feedback about facilities.
TeamWork Facilities Management
Facilities Manager
Ensuring facilities staff planned attendance is maintained for smooth operations across some of the busy train stations across the UK.