Food Ordering System – FAQ
Here’s a list of most common questions we get asked.
Frequently asked questions
What is ClickToGo?
ClickToGo is a complete food ordering system that allows restaurants to accept direct customer orders through a fully branded mobile app and website, eliminating the need for third-party platforms or taking the orders on the phone.
How does ClickToGo differ from traditional food delivery platforms?
ClickToGo provides you with your own branded app specifically designed for your restaurant. That means you can fully customise the app to reflect your restaurant’s identity, menu, and promotions, giving you complete control over the customer experience. Plus, our food ordering system does not take any commission on your orders/sales, which mean you keep more of your profits without the limitations imposed by third-party platforms.
Is there a subscription fee for using ClickToGo?
ClickToGo offers competitive pricing plans that vary based on your restuarant’s needs. Contact us for detailed pricing information.
Is customer data secure with ClickToGo?
Yes, we prioritise data security and comply with industry standards to ensure that customer information is protected at all times.
How will customers find my ClickToGo website?
ClickToGo won’t bring you customers, unlike marketplace portals such as DoorDash, JustEat, and UberEats. But JustSell has built-in SEO tools so that you can get ranked on Google with a little work. Social media is your ‘best friend’ for bringing customers to your site. You need to be active on Instagram, Snapchat, Facebook, and other sites. By avoiding the marketplace portals, you avoid their hefty fees and keep your customers’ data, enabling you to market directly to them for repeat sales.
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