How to Delete a Shopify account?

May 24, 2024 | Ecommerce

How to delete shopify account

Are you feeling overwhelmed and frustrated with your Shopify store? You’re not alone. According to Builtwith statistics, with over 7 million websites using Shopify, it’s no surprise that some store owners find it more of a chore than a dream. Whether it’s the limitations, high fees, or lack of features that fit your growing business, you may have decided that Shopify is no longer the right platform. However, exploring alternative solutions that may suit your needs is important before you hit the delete button.

Today, we will guide you through the decision-making process and provide a step-by-step breakdown of deleting your Shopify account if that’s your chosen path. We’ll also discuss other options and alternatives to help you find the best solution for your online store troubles.

Why Delete Your Shopify Store?

Deciding to delete your Shopify store is not a decision to be made lightly, yet for some, it becomes a necessary step towards finding a platform that better aligns with their business goals and budget.

The reasons vary widely among users but often centre on a few key issues:

  1. High transaction fees: The financial burden of Shopify’s monthly payments and transaction costs can become unsustainable, especially for small businesses operating on thin margins. As companies grow, these costs can escalate, eating into profits.
  2. Customisation limitations: Shopify’s out-of-the-box features may not meet the specific needs of every business, requiring costly customisations or integrations that further drive up expenses.
  3. Poor customer support: Some users also express frustration with Shopify’s customer support and find the platform’s limitations on customisation and scalability to be major roadblocks.
  4. Limited features: As businesses evolve, their needs change, and what once was a perfect fit can become a hindrance to growth.

In these cases, the benefits of moving to a platform that offers more flexibility, lower costs, or better features outweigh migration challenges.

The Impact of Shopify’s Limitations on Growing Businesses

Shopify’s limitations become more pronounced as businesses scale, significantly impacting growth and operational efficiency. One critical area where Shopify’s limitations are felt most acutely is its inability to support customised needs without substantial investment adequately. Growing businesses often require unique features and functionalities to differentiate themselves in the market, address specific customer needs, or streamline operations.

While user-friendly for beginners, Shopify’s platform can become restrictive for more sophisticated e-commerce operations that need advanced customisation. This limitation forces businesses to settle for less optimal solutions or invest heavily in custom development, which can be prohibitively expensive and time-consuming.

Moreover, Shopify’s rigid pricing structure can also stifle growth. As sales volume increases, the transaction fees and monthly costs can quickly accumulate, diminishing profit margins.

Focus on platforms that address your specific needs!

To find the perfect e-commerce platform, focusing on those that can cater specifically to your business needs is crucial. This means prioritising platforms that offer the flexibilityscalability, and specific features that align with your business model, products, and growth aspirations. For instance, if your business requires extensive customisation options for products, look for platforms that offer advanced product configuration features without needing external apps or plugins.

Consider platforms that provide robust multi-currency and multilingual support if global expansion is in your roadmap.

We, Uptivity, provide the best E-commerce solution for both retailers and Wholesalers. Our JustSell product offers features like social media integration, email marketing campaigns, a sales rep app, and customer support to our valuable customers.

You can also use helpful resources to compare features like Capterra, g2, etc.

Workaround for wholesalers or large retailers

While Shopify advertises “unlimited” products, there are some limitations. Once you hit 50,000 product variants, Shopify will throttle your uploads to 1,000 variants per day. Exceeding this limit can cause your uploads to fail.

Workaround: If you are a Wholesaler, you can upgrade to Shopify Plus to lift this restriction. However, for most stores, Shopify Plus may need to be more cost-effective. To avoid frustration, you can use Uptivity’s JustSell Wholesale Ecommerce for better upload visibility. This way, you can monitor your publishing status, and resume updates the next day if you reach your limit.

Moreover, Uptivity also provides a plus feature for managing social media, email marketing, and more.

Tips to Consider Before Deleting Your Shopify Account

Before deleting your Shopify account, consider these essential tips to ensure you make the best business decision.

  1. Evaluate the reasons behind your desire to leave Shopify. Is it due to costs, lack of features, or something else?
  2. Explore Shopify’s support resources or third-party apps to address your concerns. Sometimes, the solution is just finding the right tools or assistance.
  3. Consider the impact of migration on your current operations.
  4. Moving to a new platform can take time and temporarily disrupt your business. Ensure you plan to minimise downtime and inform your customers about potential changes.
  5. Most importantly, back up all your data before deletion. The customer information, order history, and product details. A comprehensive backup ensures you can transition smoothly to a new platform without losing valuable information.
  6. Review your current contracts and obligations with Shopify or any integrated services. Ensure you’re not leaving any loose ends that could lead to unexpected charges or complications.

Taking these steps before deciding will help you transition from Shopify confidently and responsibly.

How to Delete a Shopify Account in 6 Steps

How to Delete a Shopify Account in 6 Steps

Deleting your Shopify store is a permanent action, so ensure you’ve considered all alternatives and backed up any necessary data before proceeding. Here’s how to delete your Shopify store in a few steps:

  1. Log in to your Shopify admin panel.
  2. Navigate to the ‘Settings’ menu.
  3. In store status section, click ‘sell or close’.
  4. Choose ‘Close store’ and enter your password when prompted to confirm your identity.
  5. Shopify will then ask you to provide a reason for closing your store. Select the option that best fits your situation, or choose ‘Other’ to type your reason.
  6. Finally, click on ‘Close store’: This will permanently deactivate your account, and your store will no longer be accessible.

Remember, deleting a Shopify account cannot be reversible, so make sure you’ve exported your valuable data as a CSV.

Alternatives to Shopify: Exploring Other Platforms

Exploring alternatives to Shopify is essential for business owners seeking a platform more attuned to their specific needs and growth aspirations. Several notable platforms offer diverse functionalities, pricing structures, and customisation options that better serve your business.

  1. WooCommerce:A popular choice for those already familiar with WordPress, WooCommerce offers extensive customisation capabilities through plugins and themes. It’s an ideal solution for businesses looking for flexibility and control over their website’s design and functionality, with the benefit of being open-source.
  2. BigCommerce:This platform is renowned for its scalability and robust built-in features, making it suitable for fast-growing businesses.
  3. Magento:Magento offers a powerful, customisable platform for enterprises or businesses with unique, complex e-commerce requirements.
  4. JustSell:This platform shines for both retailers and wholesalers. Unlike other platforms, ours is user-friendly and customisable according to business needs. JustSell provides various tools to manage and grow your online store without heavy reliance on third-party apps. Its clear pricing structure also means fewer surprises as your business expands. Known for its stunning design templates, JustSell is an excellent alternative to Shopify and Shopify Plus. Our product fulfils the needs of B2B and B2C businesses and offers an intuitive user experience and straightforward pricing.
  5. Squarespace:Squarespace is a great platform for creatives and small businesses prioritising aesthetics and simplicity. It offers a range of attractive templates and an easy drag-and-drop interface, making it simple to set up a beautiful online store without extensive technical knowledge.

Each platform has strengths and weaknesses, depending on your business’s size, technical capabilities, and specific needs. Evaluating them carefully against your requirements will help you choose the best alternative to Shopify for your e-commerce journey.

Conclusion: Embracing Change for a Brighter Future

Deciding to move away from Shopify and Shopify Plus and explore other e-commerce platforms can feel daunting. However, it’s a step that signifies growth and pursuing a business model that aligns more closely with your unique goals and needs.

Remember, no single platform will be the perfect fit for every business, but finding one that addresses your specific requirements can transform your online store into a more efficient, profitable, and enjoyable venture. The key is to view this shift not as a loss but as an investment in your business’s future.

Throughout this journey, be thorough in your research, deliberate in your planning, and seek advice from others who have successfully made similar transitions. For wholesale businesses, JustSell is the perfect solution. Don’t hesitate to reach out with any questions you might have!

Schedule a Demo

Inspiration From The Uptivity Community

Uptivity is always innovating and sharing interesting findings.
See some of our other posts to get inspiration and ideas.